| If you are a business owner, it is critical that you | | | | reference document that your team can refer to |
| get a Policy and Procedures Manual. This tool is | | | | and follow whenever they need a question |
| going to make the difference between whether | | | | answered. It should be structured so they can |
| you stay sane or go crazy with frustration. | | | | easily read it and you should include pictures if you |
| No doubt your business performs that same task | | | | can to assist your team members in reading the |
| every day. You team of people come to work | | | | document. |
| and do similar tasks day in, day out. It makes | | | | Often as business owners people will want to be |
| sense that you have all these tasks recorded | | | | involved in every aspect of their business. This is |
| somewhere for reference. The place not to have | | | | more of a hindrance than anything. You should |
| this is in your head. You head is the last place to | | | | delegate roles to your staff and then let them go |
| have this as if it is only in your head, then you will | | | | about their jobs. They should each have access |
| need to perform the task or part of the task and | | | | to a procedures and policy manual so they can |
| that is certainly the last thing you want to try and | | | | refer to it when they need to. Then all you need |
| free up your time. | | | | to do is check their work and make sure they |
| If you want more free time you must generate a | | | | are doing the right things. |
| Policy and Procedures Manual. This tool is a | | | | |