| "Thank You", did you imagine that these two | | | | formal nor can you behave in an overly friendly |
| words could possibly lay the foundation for building | | | | manner. You have to strike the right balance to |
| an impression in the Food & Beverage | | | | ensure that your guests feel easy. The final tip is |
| business. It's quite true as well, thanking a guest in | | | | that you should always acknowledge any |
| the right way is a possible way to his/her heart | | | | compliments paid by the guests or any kind of |
| thus making him/her come over again and again. | | | | comments made. |
| Why is it so important to thank your guests? | | | | But thank you is just the beginning.... As you bid |
| There are a lot of reasons that your guests need | | | | farewell to the guest. |
| to be thanked. Your guests have a lot of choices, | | | | You have to understand that in restaurant |
| for the place they select to eat and drink. Now, | | | | management and in most other food and |
| since they have come to you, it's your duty to | | | | beverage related sector creating an impression is |
| thank them for the choice. This makes the guest | | | | winning more customers and business. When you |
| feel that the hosts will welcome them happily | | | | bid farewell you actually create your last |
| each time! | | | | impression on the customer and it is this last |
| Moreover this simple 'thank you' helps to enhance | | | | impression that stays with the guest and makes |
| the value of your service which makes his/her | | | | him/her come back. At the same time this can |
| money worth it. | | | | backfire in case you mess up at the end. All the |
| What's the right way to thank your guests? | | | | good food, great prices and wonderful service can |
| The exact way to thank is with a smile, eye | | | | go for a toss if the guests only remember the |
| contact and a sweet 'thank you'. Everyone from | | | | messy last impression that you created with a |
| the serving staff to the restaurant management | | | | bad farewell. |
| should be courteous enough to thank the guests | | | | It is not necessary that you wear a smile and |
| in this manner. | | | | "goodbye" each guest. However in the food and |
| You can also personalize the thanking gesture | | | | beverage business you can also give a bright smile |
| depending on the situation. If you are from the | | | | and nod as a farewell gesture which can be warm |
| restaurant management and the guest gives a | | | | and professional at the same time. |
| special comment, you can always address him | | | | Finally, you have to keep in mind the fact that |
| her with the name (if known) and make him/her | | | | only with recurring guests you can ensure |
| feel all the more obliged. | | | | restaurant management efficiently. In case you |
| While you learn what all should be done, you | | | | are able to thank your guests correctly you can |
| should also keep away certain actions that can | | | | be sure that there are higher chances they would |
| end up annoying your guests. You cannot be too | | | | come back! |