| Because of high staff turnover within the | | | | brief sentences. Underneath your profile |
| hospitality industry, employers are constantly | | | | statement, you should provide a summary of |
| faced with high volume of applications from | | | | your relevant skills either in a table format or, if |
| waiters and waitresses seeking waiting jobs. Busy | | | | you are unable to create a table, use a bulleted |
| managers usually only scan resumes for just a | | | | list. Try to limit your list of skills to a maximum of |
| few seconds and the average time it takes an | | | | 8 brief outlines. Your skills summary ought to |
| employer to scan a CV is approximately 30 | | | | highlight relevant and transferable customer |
| seconds. It is therefore imperative that your CV | | | | service skills such as: |
| encourage the reader because anything less will | | | | - Excellent customer service skills |
| likely result in the resume being discarded. A | | | | - Awareness of health and safety and personal |
| waitress/waiter resume must contain relevant | | | | hygiene the workplace |
| information, presented in an attractive layout that | | | | - Ability to work calmly and effective under |
| makes reading easy to the eye. | | | | pressure |
| A waitress CV or waiter resume should be | | | | - Good competency for memorising orders |
| written in 1 page or maximum of 2 pages. This is | | | | - Excellent communication and interpersonal skills |
| adequate to present your professional experience. | | | | - Good numerical skills for handling customers' bills |
| Naturally, the more experience you have as a | | | | - Ability to work proactively within a team and on |
| waiter or waitress, the more information on your | | | | own initiative |
| resume. This notwithstanding, if your resume | | | | - Ability to handle difficult customers in a calm and |
| extends over more than 2 pages, you must edit | | | | tactful manner |
| and summarise the content to fit within 2 pages. | | | | Below your key skills summary, your waitress |
| A well prepared waiter/waitress CV should be | | | | waiter resume should feature your professional |
| uncluttered, easy to read and presented with | | | | work experience. Make sure you include starting |
| consistent use of font style, font size and color. | | | | and leaving dates, names of employers and |
| Compile your resume in black with your name | | | | remits. Also try to demonstrate use of the above |
| boldly presented at the top of the document | | | | customer service skills and explain how your |
| using font size 14 or 16. The main body of your | | | | remits helped develop these skills. Mention any |
| resume should be compiled using font size 10 or | | | | additional skills you acquired in the course of your |
| 12. Popular font styles include Arial, Verdana, | | | | work. Below your work experience section, list |
| Tahoma and Times Roman. Limit your use of | | | | your relevant qualifications and training such as |
| styles to these and avoid flamboyant or | | | | English and Maths qualifications. Also highlight any |
| unconventional styles. Whichever font style you | | | | relevant training courses such as those relating to |
| decide to use, make sure you apply it consistently | | | | health and safety, hygiene, food and drink; and |
| throughout your resume. | | | | other related workplace hospitality training. When |
| Write your address and contact details | | | | presenting your qualifications and training, make |
| immediately below your name, followed by a | | | | sure you list names of institutions, dates, subjects |
| persuasive professional profile. Your profile is your | | | | and certifications. |
| opportunity to quickly engage the reader by | | | | Finally, below the section featuring your education |
| briefly explaining your background and professional | | | | and training, the next section should highlight |
| experience along with your intended career | | | | briefly your main leisure interests. |
| objective. Try to limit your profile to three to five | | | | |