We Reserve The Right To Refuse Service To Anyone!

You've seen this sign, especially in restaurants:I made a sales presentation the other day, and
We Reserve The Right To Refuse Service Tofrom the minute I said hello, I felt one guy was
Anyone!simply gunning for me, waiting for a chance to
In the restaurant world, a patron who is bannedtorpedo my proposal. Call it bad vibes, intuition, a
for life is said to have been "86'd." I have no ideagut feeling, bad karma, messed up
where this came from, but it means don't youchemistry--whatever--we did not hit it off.
dare step foot in that eatery again!I blame myself, because I want to get along with
I learned it as a worldly-wise busboy, 15 years ofeverybody, but again, is it possible, or just too
age.darned perfectionistic?
But I don't think I've ever seen someone elseIn other words, can we, should we, or must we
being 86'd, but the other day it happened to me.all 86 certain prospects?
I asked a video place to transfer a EuropeanI want to say, no, we shouldn't. It's a bad
video I had, with a non VHS format, to DVD.practice, and certainly a self-defeating practice.
They did it--sort of. It couldn't play on my TV's,I look at it this way. If car dealers, who by
so I asked them to try again, or give me atradition and perhaps temperament, are hagglers
refund.over pricing, should they pity themselves because
The proprietor flipped out, saying I had antheir prospects gun for them, seeking bargains,
obsolete machine, but heck, it's a two -year oldand perceiving them as liars, and crooks?
Sony, so he was wrong. Anyway, we settled onIf car dealers insisted on being loved by
the idea of him putting it on VHS, instead, and heeverybody, while rejecting those who were
said a condition of doing so is that I never darkentreating them obnoxiously, they'd go broke in less
his doorstep, again.than a month!
With glee, I agreed! No problem, I thought.So, why should anyone else, like me, be less
Anyway, I was 86'd.thick-skinned?
Which brings up this question: should we be ableI don't have an answer to that, except to say,
to get along with everybody, or are therehey that's business.
acceptable levels of interpersonal communicationToughen up, or hang it up!
failure that we simply must tolerate?