| There are many qualities to look for in a good | | | | and answer any questions employees may have. |
| janitorial supervisor. You'll find that most people will | | | | 4. Liked and respected by co-workers and |
| be stronger in some areas than others, so keep | | | | management. People want to work for someone |
| in mind that whoever you choose will need | | | | they like and respect. If they don't get along with |
| support and training from you. By training them in | | | | their supervisor, chances are the supervisor will |
| the areas they're lacking in, you'll be helping them | | | | have a hard time gaining their respect. Respect is |
| become a strong member of your supervisory | | | | earned over time so a person who has earned |
| staff. | | | | the respect of their peers and is well-liked |
| Here are some qualities that all good supervisors | | | | possesses and important quality of a good |
| should possess: | | | | supervisor. |
| 1. Positive attitude. A good supervisor must | | | | 5. Drive to succeed. Anyone you choose to put |
| have a positive attitude to keep morale up and | | | | in a supervisory position must possess an inner |
| employees happy. It's the key for the success of | | | | drive to succeed. This will help keep them |
| any business. When things go wrong (like | | | | motivated, plus they will strive to help the |
| employees not showing up to work, or having to | | | | employees they supervise succeed as well. |
| handle customer complaints), a supervisor with a | | | | 6. Thirst for knowledge. Supervisors must have |
| positive attitude will make all the difference to | | | | the desire to learn or they will stagnate in their |
| your business. | | | | job, which will negatively impact their career |
| 2. Good communication skills. Both verbal and | | | | advancement opportunities. |
| written communication skills are important | | | | When you promote people into supervisory |
| because your supervisors must be able to | | | | positions, keep these qualities in mind. It will make |
| interview, train, give accurate instructions, write | | | | YOUR job much easier because you'll have |
| reviews, write disciplinary actions and more. | | | | positive, motivated supervisors ready to take on |
| 3. Technical knowledge. Since training is a big | | | | the tough job of helping you manage your |
| part of the supervisor's role, they must have the | | | | growing business. |
| technical knowledge to train all aspects of the job | | | | |